This policy explains what TileLock™ (tilelockshop.com) collects and how it's used. Questions: shoptilelock@outlook.com.
When you order, we collect your name, email, shipping address, billing address and phone number. Payment card details go directly to our payment processor — we never see or store them.
We use cookies and similar technologies to understand how the store is used and to measure our advertising. This includes the Meta (Facebook/Instagram) Pixel and Conversions API, which share events such as page views, add-to-carts and purchases with Meta so we can measure and target ads. Data may be shared in hashed form.
You can opt out of the sale or sharing of your personal information at any time via Your Privacy Choices. You can also block cookies in your browser settings.
Our ecommerce platform (Shopify), payment processors, shipping carriers and fulfilment partners, and the advertising and analytics providers named above. We do not sell your data to unrelated third parties.
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email shoptilelock@outlook.com and we'll action it.
We keep order records as long as needed for accounting, tax and warranty purposes.